Why should I consider a Winrewards Recognition + Rewards program?

A Winrewards Enterprise Recognition + Rewards program provides your employees and/or channel with the following:

1. The ability to deliver increased revenues, improved customer service or other organisational objectives.

2. Recognition from the organisation and peers as the participant's objectives are met. Participants are motivated as they can select the form of reward that is attractive to them.

3. Facilitates communication to every participant about the organisational plan and marketing initiatives for customers and channels.

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What's the most effective type of incentive program?

A program that considers the company's business plan and aligns the individual's and group's objectives. It could have an employee and channel element with potentially an end-user incentive which can build a very powerful set of interlocking programs.

This will provide alignment, focus and mindshare to produce outcomes desired by the business. If you are considering a recognition and rewards program Winrewards can certainly provide flexible and proven solutions.

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How many people can I reward under one scheme?

You can reward as few as 10 people and up to thousands of people. There is no real limit on the technology these days. It is more a case of designing a program that is logical in its applications and grouping.

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What are the benefits of outsourcing a Recognition + Rewards program?

By outsourcing the recognition and rewards program you can remain focused on your core business while Winrewards, or its partners, take care of all the details. This can reduce the management time involved in administering the program to an absolute minimum. The outsource approach means no worrying about logistics (incentive fulfillment is automatic), no need to build and maintain multiple supplier relationships, and the application is fully hosted off-site so there are no IT issues. All the participants require is internet access and a browser.

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What management insights do I get with a Winrewards Recognition + Rewards program?

Substantial management reporting is provided. A standard Reporting suite includes reports in Performance and Usage, Rewards Redemption, Program ROI. Additionally we can provide application specific reports.

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Can we use the Winrewards Recognition + Rewards program to change behaviour?

Meeting the measures for the participants should reward the behaviour desired by the organisation and therefore focus employees and/or channel partners.

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How can I motivate employee behaviour to align with our strategic and business plan outcomes?

Ideally your business plan is considered as a key input to designing a successful recognition and rewards program. The business plan will have measures of the company's goals which should be considered and broken down into subsets of goal/targets for the employees. By aligning employees' objectives with the business plan, the business can reward employees as they achieve the company goals. Having an aligned set of objectives for each employee will induce a behaviour that should help clearly focus your human capital on what you consider the important business outcomes.

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How does a Winrewards Recognition + Rewards program improve communication within my organisation?

The built-in communications portal ensures all company initiatives can be made available. This can include all external campaigns so everyone understands exactly what is being communicated to the channel and end-users.

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With so much competition for mindshare in my channels how can we increase our share?

With a well designed recognition and rewards program for your channel partners, you can help focus the channel on your products and/or services. We can design a program to help support a product launch in as little time as four weeks. If you are advertising to the consumer, then the Winrewards "Recognition + Rewards" program will also communicate which campaigns are running and provide a reminder of the key attributes of each campaign. This means less confusion for the channel partners as the external/client campaigns will be reinforced through the online program.

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Can we use the Winrewards Recognition + Rewards program to reward our channel partners?

A good application of a Winrewards Recognition + Rewards program is that it can be used very successfully to gain mindshare in a channel. Channel partners often have many products to choose from, so those suppliers that take the strategic steps to have their channel partners in this kind of program will increase the attention and retention of the channel partner. Also the program can used to communicate your end user campaigns.

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How will the Winrewards Recognition + Rewards program increase sales?

By aligning the objectives and measures for participants with the strategic and business plan objectives, the participants are much more likely to focus on delivering the key outcomes the business has deemed important. Most employees and people that work in your channel enjoy recognition for achieving objectives. The Winrewards Recognition + Rewards program provides this recognition for meeting objectives. It also enables people to select their own rewards, making it a powerful management tool. In addition peer pressure plays a part in these kind of programs, so by having participants on a leader board everyone sees how each other is performing, which can inspire participants to do even better.

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Who develops the theme for the program?

We and/or our affiliated partner will work with you to agree the theme, as you may have some idea of what theme you would like. We have staff onboard who can translate the brief for the theme into a front-end set of screens that is totally branded for your company.

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When should a recognition and rewards program start?

A recognition and rewards program can commence at any time and for any duration. However if possible, a program that starts at the beginning of a financial year and runs for the period of that financial year is likely to offer the most benefits. Multiple programs of varying duration can be run at the same time so there is a high degree of flexibility available. These additional programs can be used to motivate channels to support a new product launch.

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What should the length of the program be?

The program length can be anything from four weeks to an ongoing program for employees to achieve long term strategic goals. Often a mixture of both is common. A company may run a base program to motivate employees plus additional programs to get the channel focused on a new campaign or product launch.

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What rewards are available?

There are a wide range of rewards available. These can include travel, sports equipment, electronics, gadgets, traditional-style plaques etc. When we design the program with you we will suggest a variety of rewards that will fit with your requirements. For some client s we have even provided a private island for the entire staff to enjoy. Through its partners, Winrewards has relationships with suppliers of potential rewards, so we find we can provide for almost every participant at an appropriate budget.

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Who provides the rewards?

Winrewards through its partnerships with fulfillment companies would usually supply all the rewards. The client may supply some of their own prizes through the program as well.

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Who distributes the rewards?

Winrewards Recognition + Rewards program automatically organises the dispatch of each participant's selected incentives and these will be delivered to the participant's address of choice that is on file.

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How do we register participants?

You supply a list of participants and we will load them into the database. Next participants will be sent an email with short, simple instructions of how to log on etc.

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What happens if someone forgets their login details?

There is a help function and they will be emailed a copy of the login details.

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How do we get our sales data to you?

This process can be completely automated to suit the natural cycles in your business; whether daily, weekly or monthly. We find that many clients like to sign-off their data we receive, so in this case we agree on an "exported" set of records emailed to us in a set format within an excel spread sheet, access database or delimited text file.

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Results can be updated as often as desired. We find most clients use a weekly or monthly cycle.

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How flexible is the Winrewards program?

Very flexible, however, we need to understand the business rules that will govern a particular program. Many of our clients run multiple programs at once to employees and channel partners. Programs vary in length and measures. We have met every challenge clients have had so far.

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Can I add extra promotions to the incentive program once it is up and running?

Additional promotions can be added to the Winrewards Recognition + Rewards program after it is up and running. A number of our clients, having seen the success of the initial program, have increased the scope and enjoyed further successes.

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Can I change the parameters half-way through the program?

Parameters can be changed during a program. The best way is to make sure it is communicated in a positive manner to participants.

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Can I add new people to the scheme after it has started?

New people can be added or new groups of people may be added. Some clients start with people in sales and then add other groups such as customer service personnel later.

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Can I get the program down to an individual's measures?

Business rules will be set up appropriately for each group of participants as they join the program. Business rules can apply to a group, team or individuals.

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How can I fund the program?

One way is to consider a "stretch target scenario". In this instance the stretch target would be calculated to return enough margin to fund the program and still return increased revenues/bottom-line profits.

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Can I get a fixed cost to run the program upfront?

Once we understand the brief we will provide a fixed cost proposal.

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How much will an incentive program cost?

An incentive program has a wide scope of potential costs so we would encourage you to submit a brief. The budget to be considered should be in line with the company's current and desired performance.

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Which organisations has Winrewards provided Recognition + Rewards programs for to date?

Winrewards has provided a number of programs from small distribution companies, looking to increase their channel mindshare and success, to large global businesses, that use the Winrewards Recognition + Rewards programs, to increase the effectiveness and focus of their employees and channel partners (See our case studies).

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